Identify, Research and Respond to Issues as a Group
While a movement toward participation may be geographically focused,
as in a community or neighborhood association, most grassroots activity
and interest begins with a controversial issue. Fledgling organizations
need to understand how best to approach these issues and therefore
maximize their impact on decision making. The process involves four
steps:
- plan
- research
- recruit
- publicize
1. Plan
Planning is necessary in order to avoid wasted activity, and make
activity pay off. It should move from the general to the specific, from
the big picture to the small, from the long term to the short, from
"what" to "how". Planning entails:
 |
setting
goals |
 |
establishing
objectives to achieve each goal |
Look beyond the obvious to find good objectives and then decide
which to pursue. To be effective, the group should pursue no more than
one or two objectives at any given time. New groups should begin with
small projects having a high probability of success over the short
term.
 |
devising
an action plan achieve the objectives, which includes: |
- an ordered list of tasks to complete
- a time-frame for each task
- persons responsible for each task
- resources required including materials, facilities and funds
2. Research
What may seem an obvious problem or an obvious solution often seems
less so after a little research. Acting before researching can waste
time and energy. It can also reinforce the stereotype of active citizens
as highly vocal, but largely uninformed. The stereotype is the most
often-cited excuse for dismissing calls for greater citizen
participation in local decision-making.
"Research" includes gathering data and information on the
local problem or issue, as well as identifying other communities or
other organizations who have addressed this or similar issues.
3. Recruit
One of the main on-going activities of any grassroots organization, as
well as any planner developing a public participation program, is
getting more people involved. This is not easy: most people don't like
the idea of being "roped into" doing community work in their
spare time. The heavy emphasis on the individual by modern commercial
culture has driven participation rates below 5% for most community
activities. If that sounds low, remember a few people committed to a
single course of action can achieve amazing results.
Some tricks:
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Ask
members to invite others |
 |
Go
to where people are, such as other groups' meetings |
 |
Never
miss a chance to collect names, addresses, phone numbers |
 |
Try
to include those who are under-represented |
 |
Conduct
surveys |
 |
Door-knock |
 |
Create
detailed membership lists |
 |
Generate
newsletters and leaflets |
People join community groups to meet people, to have fun, to learn
new skills, to pursue an interest, and to link their lives to some
higher purpose. They leave if they don't find what they are looking for.
Participation programs and citizens groups need to ask themselves more
often: What benefits do we provide? At what cost to members? How can we
increase the benefits and decrease the costs?
Here are some ideas on where to begin.
 |
Stay
in touch with one another. |
 |
Welcome
newcomers. |
 |
Pay
attention to group process |
 |
Discuss
the group contract |
 |
Act
more, meet less |
 |
Keep
time demands modest |
 |
Do
it in twos: work in pairs |
 |
Provide
social time and activities |
 |
Provide
skills training |
4. Publicize
If you want to expand the number of people who know what you are doing,
you need to get noticed. This usually means working with the
media.
Besides informing a larger public, the media can empower residents,
nudge politicians, and add momentum to a grassroots initiative.
 |
Assemble
a list of sympathetic journalists |
 |
Define
your objective, then your messages |
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Make
actions newsworthy |
 |
Link
actions to other news events |
 |
Issue
news releases |
 |
Aim
at TV |
 |
Write
letters to the editor |
 |
Contact
staff or elected officials directly |
Cases
References & Links
4. Involving Publics, Interacting and Obtaining Feedback
Meetings
5. Collaborating, Resolving Conflict, Forming Partnerships
The Citizens
Handbook: A Guide to Building Community in Vancouver
Vancouver Citizens Committee
Researching:
Getting
Noticed:
Getting
People:
Planning
and Acting:
Community Toolbox: Bringing
Solutions to Light
University of Kansas Work Group on Health Promotion and Community
Development in Lawrence, KS, and AHEC/Community Partners in Amherst,
Massachusetts
Conducting
Research
Recruiting
volunteers
Recruiting
members
Developing a
Strategic Plan |