Contact:
     uap@vt.edu

 

Provide the Most Appropriate Forum for Input

As mentioned in the section on opportunities , a meeting's objectives will determine its design. One of the considerations during meeting design is the forum for citizen input, which can be garnered through three different types of activities:

  1. brainstorming 
  2. visioning 
  3. design/planning charrette

Brainstorming

Participants "brainstorm" when they come together in a freethinking forum to generate ideas. Used in a planned format, brainstorming can be an effective method of gleaning public perceptions and ideas and moving participants out of conflict and toward consensus.

Brainstorming has these basic components:

generating as many solutions to a problem as possible; 
listing every idea presented without comment or evaluation; 
grouping and evaluating ideas to reach consensus; and 
prioritizing ideas.

Brainstorming brings new ideas to bear on a problem. The freethinking atmosphere encourages fresh approaches. Creativity is enhanced, because individuals are encouraged to bring up all ideas -- even those that might appear outrageous. Even imperfectly developed thoughts may jog the thinking of other participants.

Problems are defined better as questions arise. Alternatives appear in a new or different perspective. Brainstorming can help reduce conflict. It helps participants see other points of view and possibly change their perspective on problems. It may not be useful in resolving deeply felt conflicts but can help set the stage for a different technique if an impasse has been reached.

Civility is required of each participant. Brainstorming is democratic. All participants have equal status and an equal opportunity to participate. No one person's ideas dominate a brainstorming session. Brainstorming heightens the awareness of community and sensitizes individuals to the behavior of the group and its participants. It helps mold participants into a working group.

People participate by bringing their ideas to the table, working in groups of 6 to 10. If the group is too small, participants are not stimulated to generate ideas; if it is too large, the more vocal few may dominate the meeting. At large meetings, participants are divided into groups. Usually each group has a facilitator. 

A brainstorming session usually has a simple agenda: 

  1. introductions with brief outlines of participants' backgrounds; 
  2. discussion of the brainstorming process and how it fits into the overall process; 
  3. generation of ideas, listed on newsprint without evaluation or criticism; 
  4. clarifying and explaining ideas, as required; 
  5. review, grouping, and elimination of redundant ideas; 
  6. prioritization; and 
  7. presentation of each group's results by the moderator to the larger group.

People can prioritize their ideas by different means, such as using strips of colored adhesive dots. About seven dots per person works well. Working individually, participants use dots to indicate their preferences. The dots can be divided among several good ideas or concentrated on one idea that is very important. The sheets of paper with dots are an effective display of the prioritization and help identify the group's top priorities. Participation is furthered when notes of the meeting and subsequent events can be distributed to the participants.

Visioning

Visioning normally consists of a series of meetings focused on long-range issues and leads to a goals statement that can be the basis for a long-range plan, public investments, and government programs. Visioning aims to be democratic in its search for different opinions from all stakeholders. It looks for common ground among participants in exploring and advocating strategies for the future.

Invitations to participate are given to the general public or to a representative panel. Provision of background information is essential so that participants can enter the process in an informed way. This information must be simply presented, attractive, and rendered important and timely. It should also include clear goals of participation and show how comments will be used in the process.

The process usually involves meetings and surveys. A typical method of involving local people is through a questionnaire format, seeking comments on present issues and future possibilities.

Design/Planning Charrettes

"Charrette" is a French word meaning "small cart or wheelbarrow." The term (as we use it here) originated at the Ecole des Beaux-Arts architectural school in 19th Century Paris. There, teams of students were given challenging design problems to creatively solve under the pressure of time. The intense team work continued right up to the time when a cart or "charrette" was used to carry the students' competition submissions from the studio to the rooms where the reviews would take place. Today we use the term "charrette" for an intense design session in which a team concentrates on a particular problem and proposes solutions. It is an active approach that involves "learning by doing." The charrette model is frequently used in the design professions as a means for applying theory and concept to a real problem. These sessions tend to gather energy, excitement and ideas (from Dover, Kohl & Partners, South Miami, FL http://www.doverkohl.com).

The sponsoring group usually sets the goals and time limit and prepares materials for the session. The charrette has a facilitator or leader whose responsibility is to bring out all points of view from participants.

The components of a typical charrette include:

definition of objectives or issues to be resolved; 
analysis of the problem and alternative approaches to solutions; 
assignment of small groups to clarify issues; 
use of staff people to find supporting data; 
development of proposals to respond to issues; 
development of alternative solutions; 
presentation and analysis of final proposal(s); and 
consensus and final resolution of the approach to be taken.

A charrette is oriented toward problem solving. The breadth of background of participants should assure full discussion of issues, interrelationships, and impacts. Its time limits challenge people to examine the problem rapidly, openly, and honestly and help potential adversaries reach consensus on an appropriate solution. A charrette produces visible results. It is often used early in a planning process to provide useful ideas and perspectives from concerned interest groups. In mid-process, a charrette helps resolve sticky issues. Late in the process, it is useful to resolve an impasse between groups.

The charrette leader should be familiar with group dynamics and the substantive issues the group faces. The leader tailors the setting, background materials, and issues to the goal of the charrette and elicits participation from all group members within the allotted time. To avoid chaos in a charrette, a high level of discipline is required.

A minimum of four hours is essential for a charrette focused on a modest problem. While the average ranges from one to several days, some agencies hold one- and two-week charrettes or organize them as multiple sessions over a period of time.

Resources & Links:

Community Toolbox: Bringing Solutions to Light 
University of Kansas Work Group on Health Promotion and Community Development in Lawrence, KS, and AHEC/Community Partners in Amherst, Massachusetts  

Making Decisions
Generating and choosing Solutions
Conducting Public Forums

The Citizens Handbook: A Guide to Building Community in Vancouver 
Vancouver Citizens Committee  

Meeting and Deciding

Public Involvement Techniques for Transportation Decision Making 
Federal Highway Administration, September 1996  

Brainstorming
Charrettes

Small Group Techniques
Improving Meeting Attendance
Visioning

 

This site was created by the Department of Urban Affairs and Planning at Virginia Tech
in the
College of Architecture and Urban Studies
with support from the American Institute of Certified Planners.
Last updated 07/14/99